blog10 : write about your experience when use a service

 I flew a flight to the capital Kiev - the capital of Ukraine on a flight of five-star airline Fly Emirates transiting at Doha international airport. Here, I did not pay attention to the flight time of the flight because I looked at the wrong time, so I still spent a lot of time visiting one of the largest and most beautiful airports in the world. Near the flight time, the ground department of the airline did not hit the people looking for me.

And seeing me wandering around looking at the area near the boarding gate, they called out to me and asked if I was “Mr. Phan Anh" and why don't you take a flight. When I boarded the plane, exactly 1 minute later the plane took off. I just realized how lucky I am. And if I can't get on that flight, I really don't think about the consequences, I'll have to wait for my return flight within a week, either I have to buy another flight, or I have to buy a ticket. another fly back. And everything will be messed up, costing money, and my feelings can also be “terrible”. I'm really very happy and grateful, feeling very lucky that I got on that flight thanks to the airline's ground department looking for me, because they know, if they don't get on that flight, the customer could be very bad. They have put themselves in the customer's shoes and set very high service standards for their customers.